Returns & Exchanges
At Socal Distro, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns on most items in their original condition. Our streamlined process ensures that your exchanges and refunds are handled with the highest level of care and efficiency.
Initiate Your Request
Log into your account portal or contact our support team with your order number and the reason for your return to receive an authorization code.
Prepare the Package
Carefully pack the items in their original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing